Can I receive the products in a gift wrap?

Yes, we can ship the products you purchased in a gift wrap. Simply add the products to the cart and proceed to checkout. On the checkout page you will find a button to add the gift wrap for your products. The gift wrap includes: wrapping paper and ribbon Savinelli.

Is the pipe in the picture the one I will receive?

Regarding all our Freehand pipes, Giubileo Oro and Punto Oro, you will receive exactly the pipe that has been photographed. For every other series there might be the possibility that you will not receive the pipe photographed but its equivalent. We always guarantee the same quality.
Most series pipes are offered with the chamber either with a black coating or left natural. In case you have a preference or doubt we encourage to please tell us by writing at [email protected]

Is it normal that the colour of my pipe is fading in time?

Each Savinelli pipe is individually coloured by hand with only natural colours, for this reason there is the possibility that after a few smokes the original colour might slightly fade. This can be caused by different circumstances: the excessive heat that the pipe is exposed to, the surrounding level of humidity and the excessive sweating coming from the smoker’s hand. If you are interested in refurbishing your pipe, please visit our section about repairs.

How do I smoke a pipe?

Visit our page Smoke a pipe. You can find all the information and tips on how to smoke a pipe.

How to clean my pipe?

Visit our page Pipe maintenance. You can find all necessary information.

Which kind of hole do I need to choose: 3mm, 6mm or 9mm?

The choice of the hole is based on your way of smoking the pipe.

3mm hole it allows to smoking the pipe without any kind of filter.

6mm hole has a convertible system that you may decide to smoke with balsa or using an adaptor, without filter.

9mm hole is for whom prefer to smoke the pipe with a balsa filter.

What is the Balsa System?

The Savinelli Balsa System is a filtering system using the natural attributes of balsa wood. It allows the absorption of both moisture and impurities from smoke, without the addition of chemical elements, insuring a clean pipe shank. This absorption ability is due to the extremely porous fibres of the balsa, which allows for a perfect smoke without altering the flavour and aroma of the tobacco.

This patented filtering system has been tested both by the EURATOM Research Center of Ispra and by the CHEMICAL & ENVIRONMENTAL TECHNOLOGY Inc. Research Center (USA) with,more or less,the same results: “..the filter has the ability to absorb 77% of the nicotine and 91% of the tar contained in tobacco without altering the flavour of same”. The filter is uncomplicated and easy to use.

It is advisable to replace it every two / three smokes, or every time you clean the pipe. It is also recommended not to let the pipe sit longer than one day with a used filter inserted. With the insertion of the adaptor (included with the 6mm filters), the pipe can also be smoked perfectly well without the filter.

What precautions are necessary to avoid burning the pipe?

The first tip is to pull mouth slowly and slow down if it overheats his pipe: this is the only real solution.

The bowl of the lighted pipe is always hot and determine to what degree of temperature can get is extremely difficult, if you do not have the appropriate tools.

We solved the problem as we explain now.

When the pipe is running, you are holding in your hands every now and slowly count to six. If you succeed you can safely continue to smoke a pipe, otherwise you must stop until the pipe cools.

Long waits are not necessary: it takes typically a few seconds of interruption and in most cases not even need to turn on the pipe. however, if the pipe were to be shut down, never mind: you again. Many burns are caused by smoking because they fear that the pipe goes out and then suck up too often.

1. This is the ultimate consequence faced by an emphasis smoker systematically in the above case and turning the tobacco at the bottom of the bowl even when it is now only ashes.

2. Burning in the central area of the bowl is due when the pipe is new, aspirations too violent, usually caused by improper loading of the bowl with subsequent overheating. In this case you should slow down the pace of aspirations or better yet let the pipe cool completely.

3. This type of burning on the edge of the stove, is caused by the lighter flame held too high and too on the side.

How are pipes measured?

Our pipes are measured through these five values:

  • Length
  • Bowl height
  • Outside diameter
  • Chamber diameter
  • Chamber depth

The measurements are taken exactly as in the following image

The dimensions for the predefined shapes may differ by a few millimeters from pipe to pipe as each piece is processed manually.

Is it possible to make an engraving on the pipe?

Yes, engraving on most of the pipes in our catalog is possible. Insert your name, initials, or the name of the person you'd like to gift it to. You can input up to a maximum of 12 characters. The service cost is €20. To proceed with the engraving, simply visit the page of the specific pipe and enter the desired inscription in the designated text field. Please note that customized products (such as products with engraving) are not eligible for return or withdrawal. For more information, visit our dedicated page.

If you have not found an answer to your questions or you need further information, you can write to our address [email protected]


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